Nk99 Privacy Policy – Malaysian Player Personal Data Protection

When you register and use the nk99 platform, we collect several types of personal information to ensure our services operate safely, efficiently, and in line with your needs as a player. Every piece of information we collect has a clear purpose, stated transparently in this policy.

The information we collect falls into three main categories:

A. Information You Provide Directly

• Full name as stated on your identification card or passport.
• An active, reachable email address.
• Mobile phone number registered in Malaysia.
• Date of birth for age eligibility verification.
• Current residential address.
• Bank account details for the purpose of depositing and withdrawing funds.
• KYC documents — a copy of your national ID or passport, and proof of residence when required.

B. Automatically Collected Information

• The IP address of the device used to access nk99.
• Your device's web browser type and operating system.
• Game session data — including games played, session duration, and wagering records.
• Activity logs for deposit and withdrawal transactions.
• Cookie data and similar website tracking technologies.

C. Information from Third Parties

• Identity verification data from KYC service providers appointed by nk99.
• Payment verification information from the payment gateway providers used.
• Fraud prevention data from third-party security service providers partnered with nk99.

Every piece of information we collect is used for a specific and legitimate purpose. nk99 does not use your personal data for purposes unrelated to the delivery of this platform's services. Below is a summary table explaining our data usage:

NK99 also uses aggregated and anonymised data for internal analysis purposes to improve platform quality, understand usage patterns, and develop better new features for Malaysian players.

NK99 does not sell, rent, or disclose your personal data to any third party for their own commercial purposes. This is our core commitment. However, there are certain situations where NK99 needs to share your information with selected parties to enable the platform to operate safely and comply with applicable laws.

Parties that may receive your information include:

• Technology service providers — companies that provide the hosting infrastructure, payment processing, email services, and analytics tools that nk99 uses to operate the platform.
• KYC and identity verification providers — officially appointed third parties engaged to verify players' identity documents for AML compliance requirements.
• Security service providers — companies that assist nk99 in identifying and preventing fraud, system exploitation, and cybersecurity threats.
• Competent authorities — law enforcement agencies, courts, or regulatory bodies when nk99 is required to do so by law, court order, or direction from a lawful authority.
• Professional advisors — lawyers, accountants, or auditors bound by strict professional confidentiality obligations.

All third-party service providers engaged by nk99 are required to comply with nk99's Privacy Policy and may only use the data provided for the specified purposes. nk99 does not permit any third party to use players' personal data for their own marketing or business purposes.

Protecting your personal data from unauthorized access, loss, or unlawful use is NK99's highest priority. We continuously invest in cutting-edge security infrastructure to ensure the NK99 platform remains a safe environment for all players in Malaysia.

The technical security measures NK99 implements include:

• 256-bit SSL Encryption on all communications between players' browsers and nk99's servers — ensuring that every piece of data transmitted cannot be read by third parties.
• Two-factor authentication (2FA) available for all player accounts, adding an extra layer of protection in the event your password is compromised.
• Intrusion Detection System (IDS) that monitors all incoming and outgoing platform traffic 24 hours a day to detect any suspicious activity.
• Regular data backups to geographically separate locations, ensuring service continuity and data recovery in emergency situations.
• Regular security assessments by independent third-party auditors, ensuring nk99's systems consistently comply with industry best practices.
• Role-based access control (RBAC) — ensuring that only nk99 staff with a legitimate operational need may access sensitive player data.

While nk99 takes all reasonable steps to protect your data, we want to remind you that no security system can be guaranteed 100% foolproof. Players also play an important role in keeping their own accounts secure — particularly by not sharing passwords and ensuring that the devices they use are free from malware.

NK99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse the NK99 website. These files help us recognize you on future visits and provide a more personalized experience.

Types of cookies nk99 uses:

• Essential Cookies — These cookies are required for the basic functionality of the nk99 platform, such as maintaining your login session and ensuring transaction security. They cannot be disabled without affecting platform functionality.
• Performance Cookies — Collects information on how players use the nk99 platform, such as the most frequently visited pages and any error messages received. This data is used solely to improve platform performance.
• Functional Cookies — Enables nk99 to remember your preferences such as display language, region, and other settings to provide a more personalised experience.
• Analytics Cookies — Used to understand platform usage patterns in an aggregated and anonymised manner for the purpose of continuous improvement.

You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect your ability to fully use certain features on the nk99 platform.

NK99 retains your personal data only for as long as necessary to fulfill the original purpose of collection, or as required by applicable laws and regulations. Retention periods vary depending on the type of data and relevant legal requirements.

• Active account data — retained for as long as your account remains active on the nk99 platform.
• Financial transaction records — retained for a minimum of seven (7) years from the transaction date for compliance with Malaysia's financial and taxation laws.
• KYC Documents — retained for a minimum of five (5) years following account closure to fulfil applicable AML (Anti-Money Laundering) legal requirements.
• Support communication logs — retained for two (2) years for reference purposes and resolution of any disputes that may arise.
• Marketing data — deleted within 30 days after you withdraw your consent to receive marketing communications.

When data is no longer needed and there is no legal obligation to retain it, nk99 will securely delete or anonymise it using standard data deletion procedures.

Players who wish to request deletion of their personal data may contact the NK99 support team. Requests will be processed within a reasonable timeframe, subject to applicable legal record retention requirements.

NK99 recognizes and respects your rights regarding the personal data we hold. You are entitled to exercise any of the following rights at any time by contacting the NK99 support team:

The NK99 platform is strictly for users aged 18 and above. NK99 does not intentionally collect or process any personal data from individuals under the age of 18.

Should NK99 discover that a minor's personal data has been collected without our knowledge — for example through a fraudulent account registration — we will take immediate steps to delete that data and close the account in question.

Parents or guardians who suspect their child has registered or used the nk99 platform are encouraged to contact our support team immediately so that appropriate action can be taken without delay.

NK99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform service improvements. All amendments take effect once the updated Privacy Policy is published on this page.

• The effective date of the latest Privacy Policy will always be clearly displayed at the top of this page.
• For material and significant changes, nk99 will endeavour to notify players via in-platform notifications or their registered email at least 14 days before the effective date.
• Continued use of the NK99 platform after the effective date of any new amendment constitutes the player's acceptance of the updated Privacy Policy.
• If you disagree with any changes, you have the right to close your nk99 account and withdraw all eligible funds before the effective date of the amendment.

We encourage you to review this Privacy Policy periodically so you are always informed about how NK99 protects your personal information. This Privacy Policy applies together with nk99 Terms and Conditions that forms the entire agreement between you and nk99.

If you have any questions, concerns, or complaints regarding nk99's Privacy Policy or how we handle your personal data, our team is ready to listen and assist you.